There Are Four Ways To Apply for ACA

Apply In Person

Meet with our trained staff to apply for and/or enroll in a plan. Call us to schedule an appointment.

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OR call the NC statewide hotline at 1-855-733-3711 to find someone near you.

Apply By Phone

Call 1-800-318-2596 to apply for a health insurance plan and enroll over the phone.

(TTY: 1-855-889-4325)

Apply Online

Visit and select your state to get started applying and/or enrolling in a health insurance plan online.

Apply By Mail

Mail in a  paper application.

Careful!  HealthCare Access recommends that you choose one of the other three options – because applying by mail tends to be the least efficient option for applying for a health insurance plan. 

What You Need to Apply for ACA

Application Matierials:


  • Most recent W-2s, tax filing transcript, or paystubs with year-to-date earnings before tax. The application will require you to enter your anticipated yearly income for 2015, before tax, for yourself and anyone else who files taxes with you (i.e. spouse and/or dependents)
  • Social security numbers for anyone who is applying for coverage. If you are not purchasing insurance, you are not required to provide your SSN. Those who do not have a SSN may still apply but may not receive financial assistance depending on if they are legally present in the US
  • Credit card info and/or bank routing numbers for paying your premium online. NOTE: you will not pay your premium directly to the Marketplace, after enrollment you will be prompted to the website of your insurer. The Marketplace will NEVER ask for your payment information.